Shipping Policy

Shipping policy 

In efforts to minimize waste and manufacture cost, most Bake It By Mail® kit’s are made to order.  Please allow 10-14 business days for precessing. We will email you once your order is ready to ship. If you need an item sooner, please contact us at sales@bakeitbymail.com and we will try our best to accommodate your request.

Domestic Shipping

All domestic orders are shipped via USPS Priority Mail or UPS and typically arrive in 2-4 business days from the ship date depending on the destination address. 

Domestic & International Shipping Rates and Estimates

Domestic Shipping:

Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping within the United States (Excluding Alaska & Hawaii) for orders over $50 

Shipping to P.O. Boxes:

We can only ship via USPS to PO Boxes and APO addresses. All orders placed with a PO BOX or APO Address will be shipped via USPS regardless of shipping method selected at checkout. 

International Shipping:

Shipping charges for your order will be calculated and displayed at checkout. Shipping charges for your order will be calculated and displayed at checkout. Please note, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Bake It By Mail® is not responsible for these charges if they are applied and are your responsibility as the customer.

Order Status:

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days (21 days for international orders) of receiving your shipping confirmation email, please contact us at sales@bakeitbymail.com with your name and order number, and we will look into it for you.

Pre-Order Policy

A pre-order means the product being purchased is not currently in stock however you can place your order as normal to secure your size. When the item arrives from our manufacturer your order will be shipped as normal. All pre-orders have a processing time of 45 days however ship dates are not guaranteed and delays may occur due to fabric sourcing and/or shipments held by customs.

The benefit of purchasing pre-order items is to secure your size and or color without risking the item selling out shortly after being listed. We are not a large retail store so we do not buy items in large bulk. We are a small batch clothing manufacturer and often times we stock less than 25 pieces of a single color/size/design. Oftentimes items are made to order. 

Bake It By Mail® will not held liable for any unforeseen delays on Pre-order items. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing, or cancellations. We will, however, update you after Pre-order when your items are available for shipping.

Please note, Pre-orders cannot be refunded once placed. However, if you wish to change your item to another item that is in stock/arriving sooner, you may do so. Alternatively, a store credit will be issued for future use.

You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order item/s, usually as per the date suggested on the product page at the time of order placement.

If a pre-order cancellation is required and initiated by Bake It By Mail® due to sourcing, manufacturing, or other unforeseen circumstances, Bake It By Mail® will issue a full refund back to your original payment method within 48 hours of the pre-order end date (or sooner if we are notified by our manufactures). Customer-initiated pre-order cancellations are permitted however all refunds will be issued via store credit and can be used for future purchases per our store credit policy.